Service

Just in Time Services
Free rental

Do you need a drum heating cabinet and you can't wait?

You can rent it for free until the delivery of your drum heating cabinet. In this way you can start your production JUST IN TIME!

Rental

Are you looking for a product test or do you need to use the machinery for a short time?

You can rent the drum heating cabinet you need JUST IN TIME, for a minimum of one month and a maximum of one year. At the end of the rental contract you have the chance to return, keep or purchase a new machine at a discount price.

All inclusive services
Delivery and start-up

We will take care of the delivery and the on-site installation, setting your machine in operation, and verifying that everything is working properly.

On-site training

Our technicians will train the final customer in the correct use of the machinery and its maintenance.

Heating test

We realize in-house heting tests on sample of materials you provide us.
The reaction of the product is measured by a certified probe device. At the end of the test we'll release a time curve chart with product temperature and air temperature.

After-sales Services

Complimentary phone support

A technical support especially dedicated to your requests for assistance

Supply of spare parts

We guarantee the supply of spare parts in a very short time.

On call maintenance

In case of any problem, damage or stop of the machinery

Special maintenance

To be compliant with the EC directives

Other services
  • Adaptation of the machinery to standards
  • Change of the heating source, switching from a system to another, e.g. from electric to steam source
  • Adaptation of the machinery from internal to external installation
  • Fire - fighting system with sprinkler
  • Revamping of mechanical parts or replacement of doors, grids, etc
AMARC Gold AMARC Gold

If you sign a contract of 3-years (at least) preventive maintenance we offer you an extended warranty of 2 years in addition.

We offer you annual maintenance contracts with specific checks on your machinery. Maintenance has the purpose to reduce the event of damage and keep the product in good conditions.

Why AMARC GOLD?
  • It reduces costs of fixing
  • It lowers risks of machinery stoppage
  • It increases the efficiency of the machinery
  • It extends the life of the machinery
  • 20% discount on every spare part
  • Warranty is extended from 3 to 5 years